Returns & Exchanges
At MOOLK, we want you to love every piece you wear, which is why we offer a flexible 30-day return window for all unworn garments with original tags attached. Whether you need a different size or a full refund, our streamlined process ensures your wardrobe update is completely stress-free.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Package Your Items
Securely place your items in their original packaging, ensuring all labels and tags remain intact to qualify for a full refund or exchange.
Label and Post
Download and print your prepaid shipping label from the portal, attach it to your parcel, and drop it off at any authorized shipping location.
Receive Your Refund
Once our warehouse team inspects your return, we will process your refund or store credit within 5-7 business days to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing
